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Frequently Asked Questions (FAQ)

Q1: Can I send SMS without sandboxMode?

Yes ✅
Set sandboxMode to false to send messages to production numbers.
When set to true, messages will only be sent in sandbox/testing mode.


Q2: What is the maximum SMS character limit?

  • Plain English text: 600 characters
  • Unicode text: 300 characters
Tip

If your text exceeds the limit, the system will automatically split it into multiple SMS segments.


Q3: What is the default value of checkOptOut?

The default value is true.
This ensures the system checks whether the recipient has opted out of communication before sending.

Important

If you set checkOptOut to false, messages may be sent to users who opted out, which could lead to compliance issues.